BAT is evolving at pace - truly like no other organisation.
To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey!
BAT IS LOOKING FOR AN EMPLOYEE LISTENING INSIGHTS MANAGER
SENIORITY LEVEL: Management
FUNCTION: HR
LOCATION: UK, Romania or Poland
TYPE OF CONTRACT: Permanent
ROLE POSITIONING AND OBJECTIVES
What are the key objectives and expectations from this role?
As an employee centric organisation, one of our key priorities is to ensure a robust range of employee listening channels are available across all levels in the organisation. By enabling this, we support the business in understanding and acting upon employees' views to accelerate our vision of A Better Tomorrow!
We're seeking an experienced Employee Listening Insights Manager to analyse both qualitative and quantitative data from employee feedback sources, develop user-friendly reporting mechanisms, and conduct in-depth research to uncover patterns and causation for strategic priorities.
Reports to | Global Head of Employee Listening |
Number of Direct Reports | N/A |
Core Relationships | Internal –Talent & OE team, DBS, LEX, HR community External – Employee Listening suppliers |
Geographic Scope | Global |
Travel Required | N/A |
WHAT YOU WILL BE ACCOUNTABLE FOR
- Analysing and synthesizing data collected from employee listening initiatives to generate actionable insights and recommendations for the group.
- Developing and maintaining dashboards and reporting mechanisms to effectively communicate key findings and trends to senior leadership and key stakeholders.
- Identifying patterns, themes, and areas of opportunity within employee feedback data, leveraging advanced analytics and statistical techniques where applicable.
- Leading the integration of employee feedback data with other key business metrics to cultivate a comprehensive understanding of organizational effectiveness and employee sentiment.
- Serving as a subject matter expert on employee sentiment and engagement metrics, providing guidance to internal stakeholders on interpreting and leveraging data for decision-making.
CAN THIS BE YOUR FUTURE ROLE?
- Do you have recent experience in analysing employee feedback data to generate actionable insights and recommendations?
- Are you familiar with developing and maintaining dashboards and reporting mechanisms to communicate key findings and trends in employee sentiment to senior leadership and stakeholders?
- Have you used advanced analytics or statistical techniques to identify patterns and themes within employee feedback data?
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE
- University Degree
- Previous experience in a similar role with demonstrated track record of effectively analysing behavioural patterns, employee feedback, and people KPIs
- A good understanding of diverse employee feedback collection methodologies and their practical implementation.
- Proficient in utilizing analytics platforms for correlation and regression analyses, driving actionable insights.
- Experience in collaborating with leadership teams to formulate and test hypotheses, fostering data-driven decision-making processes.
- Ability to drive change and influence stakeholders at all levels.
- Proficient in leading multiple project assignments simultaneously.
- Collaborative communication style and cross-functional coordination capability.
- Analytical mindset with the ability to derive insights from employee feedback data.
- Cultural sensitivity and experience working in diverse global environments.
- Adaptability and flexibility in approach, with a willingness to learn new technologies, tools and methodologies.
- Advanced English language skills
WE ARE BAT
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner – one of 50 most sustainable companies
BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interviewprocess, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.